Service and Support from the People who knows your Equipment and Product Best
In MSP, we believe that the best way to serve our customers are to be the expert in our field. With it, we can guarantee to give you the best after sales service experience ever!
Our Repair Services Included:
MSP METROLOGY has dedicated technical service department which consistently seeking for technical and servicing enhancement. Together with a team of dedicated and experienced staff, we have built up a successful and reputable tracking record to perform in-house repairs and services.
Estimation cost will be given for approval prior repair. Verification will be completed within 10 working days. If the measuring tool is found to be beyond economical repair, we will return without service charges incurred (exclude courier & transportation charges).
Our technical team will arrange site-visit to verify machine condition after obtaining full information about machine current condition & company detail. Service report will be provided for further decision making.
Our service scope coverage:-
Any brand of Hardness Tester (Vickers, Rockwell, Brinell, Portable);
Any brand of Profile Projector;
Any brand of Video Measuring System;
Any brand of Low Power Stereo Zoom Microscope;
Any brand of Metallurgical Machine;
Coordinate Measuring Machine (CMM)
Procedure of On-Site Service
Any equipment, or even a microscope, will become dirty, dusty, oily or rusty after using in a period of time. In the worse scenario, these conditions will damage your equipment which will increase your operation cost due to invest a new replacement unit. This is the reason why we MSP, provide microscope service to our clients. Yearly on-site microscope service definitely can let you see the difference: