- Home
- Our Services
Calibration
CALIBRATION SERVICESWhy calibration is important?

Depending on the type of the instrument and the environment in which it is being used, it may degrade quickly or over a long period of time. The bottom line is that, calibration improves the accuracy of the measuring device.
Accurate measuring device improves product quality. We utilized laser measurement system and computer aided technology, provide high accuracy, professional and competency refer to ISO/ IEC 17025 and error compensation services (for specific model).
Support for calibration of master equipment is our main service scope. Affordable price, low expanded uncertainty, fast delivery is our aiming to serve you better.
CALIBRATION SCOPE LIST
Download Full List Here
Our Calibration Method is According to Manufacturer Standard
Error Reading Compensation Service
Repair/Refurbished
Service and Support from the People who knows your Equipment and Product Best
Our Repair Services Included:
In-House Repair
![]() |
MSP METROLOGY has dedicated technical service department which consistently seeking for technical and servicing enhancement. Together with a team of dedicated and experienced staff, we have built up a successful and reputable tracking record to perform in-house repairs and services.
Estimation cost will be given for approval prior repair. Verification will be completed within 10 working days. If the measuring tool is found to be beyond economical repair, we will return without service charges incurred (exclude courier & transportation charges).
|
In-House Repair Service List:
![]() |
Our technical team will arrange site-visit to verify machine condition after obtaining full information about machine current condition & company detail. Service report will be provided for further decision making.
Our service scope coverage:-
|
Procedure of On-Site Service

![]() |
Any equipment, or even a microscope, will become dirty, dusty, oily or rusty after using in a period of time. In the worse scenario, these conditions will damage your equipment which will increase your operation cost due to invest a new replacement unit. This is the reason why we MSP, provide microscope service to our clients. Yearly on-site microscope service definitely can let you see the difference:
|

STEPS TO CLEAN A MICROSCOPE

Measurement Service
Our experienced technical team are here to assist customer to understand the measurement application and using our high-end equipment to provide measurement report for our customer. Whenever our customer obtaining a new project with limited budget on hand for equipment, we will always at the frontline offering our measurement service to support our customer in securing projects and results needed.
List of Measurement Services:-
- Video Measuring Machine (VMM);
- Coordinate Measuring Machine (CMM);
- Surface Roughness Testing;
- Hardness Testing (Micro Vickers, Vickers, Rockwell, Brinell, Portable,Durometer);
- Metallography – Sample Preperation (Cutting, Mounting, Grinding & Polishing);
Equipment Availabilities and Capabilities


Training
TBA
We, MSP Metrology (M) Sdn. Bhd. are certified training provider by HRDF Malaysia, with more than 15 years experience in combination of engineering metrology and laboratory accreditation.
To provide our customer flexibility schedule in focusing their respective work in company, we provide both public & in-house training courses that can be specially customise to our customer requirement and needs. |
![]() |
Advance Public Training Program
|
In-House Training
**All In-house training are customisable
|
MSP Care
Two Years' Peace of Mind
We understand the inconvenience a breakdown could cause. Unexpect cost of repair and replacement incur due to limited warranty and complimentary support. That’s why we create MSPCARE PLAN. They offer up to two years of warranty coverage for eligible machines, as well as promising that your machine will get back to normal with no additional labour cost.
Preventive maintenance service schedule
Regular comprehensive service help to maintain your machine as if it’s under MSPcare scheme.
|
Minimum 15% spare parts discount
Genuine machine parts wallet-friendly pieces reduce maintenance costs
|
Free labour cost
Enjoy cost saving at alternate services interval
|
Storage inventory system Our spare parts inventory included critical spare parts that typically have long lead times. |
Free Calibration Pre-alert and arrange calibration schedule automatically before due date. |
24 Hours Hotlines Support Online troubleshooting, Online phone assist and remote support etc… Hotline: 1700-818-MSP (677) – For Malaysia only |
48 Hours On-site Support Provide 48 hours on-site support, with the coverage of checking, repair, reading compensation, reading verification, spare part replacement etc… and it is free of charge! |
Eligible Machines under MSPCare Plan Coverage:
**Terms and conditions apply |
![]() |